Privacy Policy

Last updated: May 2025

1. Introduction

Biexus ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our automation platform.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account information such as your name and email address
  • Integration credentials you choose to connect (encrypted at rest)
  • Automation configurations and execution logs
  • Billing and payment information (processed securely via Stripe or Paystack)

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our platform
  • Process your automations and sync data between connected services
  • Send important service updates and notifications
  • Improve and personalise your experience
  • Process billing and manage your subscription

4. Data Security

All credentials and sensitive data are encrypted at rest and in transit. We do not sell your personal data to third parties. Access to your integration credentials is strictly limited to executing your configured automations.

5. Third-Party Services

Biexus connects to third-party services (e.g. Google, Slack, Xero) on your behalf. Your use of those services is governed by their respective privacy policies. We only access the scopes you explicitly authorise.

6. Data Retention

Execution logs are retained according to your plan (7 days for Starter, 30 days for Growth, 90 days for Pro). Account data is retained for as long as your account is active. You may request deletion of your account and data at any time.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us.